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What We Do

ServiceNow Solutions

ServiceNow is one of the industry’s most powerful and dynamic platforms for all business and service needs. We help our customers to implement, integrate, and customize all aspects of the platform to meet the dynamic and changing needs of every organization. We offer the following services:

  • IT Service Management (ITSM)
  • IT Operations Management (ITOM)
  • IT Business Management (ITBM)
  • Customer Service Management (CSM)
  • HR Service Management (HRSM)
  • Custom Applications

Artificial Intelligence

Through the use of AI we’ve bridged the gap between the human mind and the technology we use to rapidly increase the efficiency of an organization. A simple algorithm or a complex chain of code can greatly change an organization’s outcome. What if we could devise a space where technology gives itself input and produces output with minimal human interference? We’ve been able to apply AI to multiple areas in the healthcare and educational spaces, even into other areas such as financials, billing and coding, and HelpDesk Services in general. We’ve developed various types of “bots” to learn different information such as languages, facial expressions, image processing, and even aspects of virtual reality.

Application Development

Problems are complex and we can help. User input and data driven development help enhance employee adoption, while providing an exceptional consumer experience. Data allows our applications to continuously learn how employees and customers are interacting to change workflows or predict outcomes.

A/V Solutions

Our A/V solutions come from years of experience in various verticals where it was apparent there was a need for a streamlined, user-friendly, and financially responsible model to apply to multiple sized rooms. We’ve had success in combining various technologies to bring solutions to our customers in a fraction of the time. Our solutions range from small break-out rooms to large conference rooms and even bridging into multi-functional spaces with varied acoustics.


Stay tuned for what we’re working on next to drive the evolution of technology.

About Us

Our culture was formed from a combined 30 plus years of active duty military service and clinical experience. S2i has a passion to improve the employee experience while improving your organization’s bottom line.  Meet our leadership:

paul headshot

Paul Pierson



Prakash Parvataneni


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Marc Taggart


What Sets Us Apart

S2i was founded with a desire to foster innovation, one employee at a time. We believe that the employee experience can drive outcomes and your organizations’ bottom line. S2i does this through two distinct areas, building intelligent applications and rapid implementation services.


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